I’ll build an AI-assisted support workflow that handles repetitive requests, classifies messages, and routes conversations that need a person to the right team member.

Start here if you need: FAQ responses, request collection, message triage, support notifications, CRM or Google Sheet updates, or a human handoff through 1 support channel.

We define the support channel, common requests, and escalation rules.

I build the response or classification logic and connect the required tools.

We test the workflow before handoff.

1 support channel, such as Telegram or a website chat tool

AI response or intent-classification logic for 1 agreed use case

Up to 2 connected tools, such as Make, n8n, Google Sheets, or a compatible CRM

Escalation or notification rules

Testing before handoff

A short handoff guide and 1 round of revisions

Multi-channel support, extensive knowledge bases, complex integrations, and ongoing optimization are scoped separately.