Summary

FAQs

• What is modern workplace automation?

  It's the use of technology to automate repetitive tasks and workflows, improving efficiency and reducing errors. I primarily use Microsoft Power Platform tools for this purpose.

• What tools do you use for automation?

  I use Microsoft Power Platform tools like Power Automate, Power Apps, and Power BI, which integrate seamlessly with Microsoft 365 apps and other services.

• Can you work with tools outside of the Microsoft ecosystem?

  Absolutely. The Power Platform offers out of the box connectors to many popular softwares including Salesforce, SAP, Google Suite, Workday, Slack and other third party services

• How can workplace automation benefit my business?

  It saves time, increases productivity, reduces errors, and streamlines workflows, allowing your team to focus on higher value tasks. Leave the busywork to me and focus on what matters most to your business.

• What types of workflows can be automated?

  Workflows such as document approvals, employee onboarding, data synchronization, data capture, paperwork digitalisation, downtime tracking, error reporting, invoice processing, email alerts, and report generation can all be automated.

• Can you create custom workflows for my business?

  Absolutely! I design and implement custom workflows tailored to your specific needs and processes.

• What is the process for developing an automation solution?

  The process includes an initial consultation, requirement analysis, design, development, testing, deployment, and ongoing support.

• How long does it take to implement a solution?

  It depends on the complexity. Simple workflows can take a few days; more complex solutions may take several weeks.

• Do you provide training on the new workflows?

  Yes, I provide comprehensive training and documentation to ensure your team can effectively use the new workflows. My goal is to leave your business as self sufficient as possible. I will also provide a video training library.

• Can the automation be modified if my needs change?

  Yes, the solutions are flexible and can be adjusted or expanded as your business needs evolve.

• Is my data secure with these solutions?

  Yes, I follow best practices for data security, and Microsoft’s platform is compliant with industry standards.

• What are the costs for these services?

  Costs vary depending on the project scope. I offer a detailed quote after an initial consultation to understand your needs.

• Are there ongoing licencing and subscription costs?

  Yes. Access to standard workflow and connections require a Microsoft Business Standard account for any user using the workflow. Connecting to data outside of the Microsoft 365 ecosystem generally requires a premium licence on top of the standard account

• Do you provide ongoing support and maintenance?

  Yes. I can offer optional support and maintenance packages that generally suit clients without in-house IT teams or Power Platform specialists.