Summary

Process

FAQs

• What services do you offer as a virtual assistant?

  I offer a wide range of services, including administrative support, calendar management, email handling, data entry, research, customer support, social media management, and process automation. Services are tailored to fit your specific business needs.

• How do we communicate during the project?

  I primarily communicate through Contra’s messaging system, but I’m flexible and can use other platforms like email, Zoom, or Slack based on your preference. You’ll receive regular updates to ensure full transparency.

• What tools do you use?

  I work with a variety of tools depending on the project, including project management tools like Trello or Asana, CRM systems like Zoho or HubSpot, and communication tools like Slack or Zoom. I’m open to using whatever platforms you prefer.

• How do I know my data is secure?

  I take data security seriously. All files and information shared are handled with confidentiality, and I use secure platforms to manage communication, file sharing, and tasks.

• Can you work in different time zones?

  Yes, I have experience working with clients across various time zones. I’m flexible and can adjust my working hours to accommodate your schedule as needed.

• How do you handle revisions?

  I offer revisions during the project to ensure the final deliverables meet your expectations. You’ll have the chance to review my work and provide feedback throughout the process.

• What is your pricing model?

  My pricing is hourly, based on the time and complexity of the tasks. After our initial consultation, I’ll provide a clear estimate of how much time your project will take, ensuring transparency with no hidden fees.

• What happens if I'm not satisfied with the work?

  My goal is to deliver work that meets or exceeds your expectations. I’ll work closely with you to address any concerns or revisions needed. In the rare case you’re still not satisfied, Contra’s dispute resolution can assist in finding a fair solution.

• What’s your availability?

  I’m available for both short-term and long-term projects. We can discuss my current availability during the initial consultation, and I’m flexible to fit your deadlines.