E-commerce UX Audit

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About this service

Summary

Through this audit, I'll be using design tools and methods to analyse how your users are interacting with your product and identify any UX issues. This does not include any design work. It does however give you a holistic view of how to improve your ecommerce experience whether it's the user experience or your conversion that's currently hindering your business.

What's included

  • Discovery call

    Understand business goals / customer outcomes and uncover any existing pain-points and challenges

  • Audit report

    In-depth report including analysis of existing website or app experience, actionable steps to improve your ecommerce site so you can achieve your key business goals / customer outcomes

  • Timeline plan

    Prioritised roadmap for how to tackle the actionable steps that are harming your user's experience

Recommendations

(5.0)

Aishwarya | Brand Therapy

Freelancer • Apr 29, 2024

Aishwarya recommends working with Kim


Skills and tools

Consultant
Product Designer
Figma

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