Social Media Management and Community Management

Marco Parrino

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About this service

Summary

Navigating the bustling avenues of social media requires a seasoned guide, and that's exactly what I am here to offer. Stepping into the world of social media management and community engagement, I bring forth a service that stands as a beacon of proficiency and personalized touch.

I understand that in the world of social media, it's not just about being present but making a mark. My approach is deeply rooted in understanding your brand's ethos, crafting narratives that resonate, and fostering a community that cherishes your presence. I am committed to not just managing your social media platforms, but transforming them into vibrant, interactive spaces where your audience feels heard, valued, and engaged.

My service is not about a one-size-fits-all solution. It's a dynamic, evolving strategy that adapts to the pulse of the online community, keeping your brand at the forefront of digital conversations. With a blend of creativity and strategic insight, I aim to become the steward of your online community, safeguarding your brand reputation and fostering growth through meaningful connections.

As your dedicated social media and community manager, I bring to the table a service that combines strategic foresight with hands-on implementation. Together, we will craft a digital journey that not only amplifies your brand voice but also builds a community that stands as a testament to your brand's values and vision

What's included

Social Media Strategy Development
Comprehensive social media strategy document based on market research and brand objectives. A content calendar inclusive of posting schedule and content themes
Content Creation
Regular creation of engaging posts including graphics, videos, and written content. Curated content from industry leaders or related fields to augment your brand's voice.
Community Engagement
Daily monitoring of social media channels. Timely response to comments, messages, and mentions, fostering a positive community atmosphere.
Community Building
Development and execution of community-building initiatives like contests, webinars, and Q&A sessions. Collaborative campaigns with influencers or industry partners to expand reach.
Analytics and Reporting
Monthly analytics report showcasing engagement metrics, follower growth, and content performance. Quarterly strategy review meetings to discuss progress and potential adjustments.
Crisis Management
Active monitoring for potential PR issues or crises and development of strategies to mitigate negative impacts. Guidance on addressing sensitive topics and community concerns effectively.

Example projects