Building apps with empathy at the core
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About this service
Summary
Process
What's included
User personas
Clearly defined target users, their needs, pain points, and motivations. Up to 3 distinct personas (based on initial research and stakeholder interviews).
Competitive analysis
Insights into industry standards, best practices, and opportunities for differentiation. 1 comprehensive document covering top 3–5 competitors.
Feature prioritization
A refined list of features, aligning product goals with user requirements. 1 consolidated list aligning product goals with user insights.
User journey maps
Visual representations of how users move through the app to accomplish their goals.
Sitemap/architecture diagram
Outlining the app’s hierarchy and navigation structure.
Wireframes
Basic page schematics showing placement of elements, user pathways, and interactions. 2 revision rounds to adjust layouts, content grouping, or basic functionality.
Annotations
Explanations of each design decision or feature to clarify functionality.
High-fidelity mockups
Polished screens showcasing the final look, feel, and branding elements. 2 revision cycles for color palette, typography, spacing, and visual elements.
Style guide & design system
A collection of typography, color palettes, UI components, and iconography that ensures consistency throughout the app.
Clickable prototype
Enabling stakeholders to experience the flow, transitions, and interactive components before development.
Usability testing assets
Materials for user testing sessions, gathering feedback to refine the design. Test scripts and feedback forms (PDF or Google Docs).
Design specifications
Detailed documentation of spacing, fonts, and styles for front-end development. Marked-up screens in Figma/Sketch, including dimensions, spacing, color styles, and typographic styles.
Collaboration files
Well-organized design files (e.g., Figma or Sketch) with version history and notes for seamless communication.
Review & iteration plan
Follow-up sessions or workshops to address feedback, new ideas, and ensure continuity after launch.
Roadmap guidance
Recommendations for future updates, scalability options, and optimization based on real-world usage.
Skills and tools
Mobile Designer
UX Designer
Product Designer
Adobe Illustrator
Adobe Photoshop
Figma
Sketch
Tailwind CSS