A 45-min Call to Diagnose Your Product's Design ProblemsIroshan De Zilva
Let me guess.
Your users are signing up, poking around, and then... ghosting. Your team keeps saying "the experience" is the problem but nobody can point to what that actually means. Or maybe you're sitting on a redesign budget and a small voice in your head is asking "what if we spend $30K fixing the wrong things?"
I've been on the other side of that conversation more times than I can count. Seven years of designing SaaS dashboards, B2B platforms, and products that real people have to use every day without throwing their laptop out the window. And the pattern is almost always the same: the product works, but the design is quietly fighting the user at every step.
Pulse Check is 45 minutes of me going through your product with fresh eyes and zero politics. No deck. No "let me get back to you." Just live, honest feedback on what's working, what's broken, and where you're leaving money on the table.
Think of it as a second opinion before you commit to surgery.
✦ What happens on the call:
We go through your product screen by screen and I flag every UX and UI issue I spot in real time
We separate what's urgent from what can wait
You get a prioritized shortlist of what to fix first and why
I give you honest direction on whether this needs a quick patch, a proper audit, or a full redesign
✦ What you walk away with:
A recorded session with my live annotations
A follow-up message within 24 hours summarizing the top priorities and recommended next steps
Clarity on what kind of engagement you actually need (if any)
✦ Good to know:
This is a first conversation. No prior discovery call needed.
The full fee is credited toward any project you start with me within 30 days.
Best suited for SaaS, B2B, and web application products.
FAQs
Just have your product accessible (live link or staging). If you have analytics, heatmaps, or user feedback, share those ahead of time. If not, no problem.
This is primarily a diagnostic session. That said, if something small comes up during the call where a quick design direction would help you move forward, I'm happy to sketch it out. I'm not going to hold things back just because it's "not in the scope."
Great, then we'll validate that together. Sometimes you're spot on. Sometimes the real friction is hiding one layer deeper than what's obvious. Either way, we'll work through it collaboratively and you'll leave more confident in your next move.
Yes, though my deepest experience is in SaaS dashboards, web apps, and B2B products. If your product lives in that space, you'll get the most out of the session.
You get a written summary within 24 hours. If there's a natural next step (an X-Ray audit, a Blueprint, or something bigger), I'll recommend it. If not, you still walk away with everything we covered. No pressure either way.
Starting at$75
Duration4 days
Tags
Figma
Maze
Miro
UserTesting
UI Designer
User Researcher
UX Designer
Service provided by
Iroshan De Zilva proSri Lanka
- $10k+
- Earned
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- Paid projects
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A 45-min Call to Diagnose Your Product's Design ProblemsIroshan De Zilva
Starting at$75
Duration4 days
Tags
Figma
Maze
Miro
UserTesting
UI Designer
User Researcher
UX Designer
Let me guess.
Your users are signing up, poking around, and then... ghosting. Your team keeps saying "the experience" is the problem but nobody can point to what that actually means. Or maybe you're sitting on a redesign budget and a small voice in your head is asking "what if we spend $30K fixing the wrong things?"
I've been on the other side of that conversation more times than I can count. Seven years of designing SaaS dashboards, B2B platforms, and products that real people have to use every day without throwing their laptop out the window. And the pattern is almost always the same: the product works, but the design is quietly fighting the user at every step.
Pulse Check is 45 minutes of me going through your product with fresh eyes and zero politics. No deck. No "let me get back to you." Just live, honest feedback on what's working, what's broken, and where you're leaving money on the table.
Think of it as a second opinion before you commit to surgery.
✦ What happens on the call:
We go through your product screen by screen and I flag every UX and UI issue I spot in real time
We separate what's urgent from what can wait
You get a prioritized shortlist of what to fix first and why
I give you honest direction on whether this needs a quick patch, a proper audit, or a full redesign
✦ What you walk away with:
A recorded session with my live annotations
A follow-up message within 24 hours summarizing the top priorities and recommended next steps
Clarity on what kind of engagement you actually need (if any)
✦ Good to know:
This is a first conversation. No prior discovery call needed.
The full fee is credited toward any project you start with me within 30 days.
Best suited for SaaS, B2B, and web application products.
FAQs
Just have your product accessible (live link or staging). If you have analytics, heatmaps, or user feedback, share those ahead of time. If not, no problem.
This is primarily a diagnostic session. That said, if something small comes up during the call where a quick design direction would help you move forward, I'm happy to sketch it out. I'm not going to hold things back just because it's "not in the scope."
Great, then we'll validate that together. Sometimes you're spot on. Sometimes the real friction is hiding one layer deeper than what's obvious. Either way, we'll work through it collaboratively and you'll leave more confident in your next move.
Yes, though my deepest experience is in SaaS dashboards, web apps, and B2B products. If your product lives in that space, you'll get the most out of the session.
You get a written summary within 24 hours. If there's a natural next step (an X-Ray audit, a Blueprint, or something bigger), I'll recommend it. If not, you still walk away with everything we covered. No pressure either way.
$75