A phone agent that answers on the first ring, works out what the caller wants, qualifies them against your criteria, books into your calendar, writes the record, and hands off to a person when the conversation goes beyond its scope.

Runs 24/7, in 6 languages, inbound and outbound.

THE HANDOFF IS DESIGNED, NOT AN ADMISSION The first question everyone asks is what happens when it can't handle something. The answer is that escalation rules are written and approved before any build, so it stops and fetches a human rather than improvising. That engineered boundary is what makes this safe to put in front of real customers.

PROCESS

Intent and escalation design, approved in writing before I build

Build

Wired into your number, calendar and CRM

Tested against your real call recordings

Go-live

DELIVERABLES · Live voice agent, inbound and outbound · Escalation rules routing to the right person · Calendar booking, rescheduling and cancellation · Automatic CRM notes with outcome and next step · Call transcripts you can actually review

AFTER GO-LIVE Weekly transcript and outcome review, $500/month. Optional. It's the reason the system gets sharper every month instead of drifting.

TIMELINE 3 weeks. Add a week if your call flows have never been written down.

REQUIREMENTS Phone number access, calendar, CRM. 10–20 real call recordings if you have them, testing against your actual calls rather than invented scripts is what makes the difference.

Not sure whether voice or chat is the right fix? Book the free 30-minute audit.