Design & Usability Audit (Tier II)T.H. Ponders
Strong Products Are Built on Strategic, Informed Feedback.
This audit covers 2–3 user flows or up to 8 screens, offering a deeper dive into your product’s experience with prioritized, actionable insights. It’s ideal for teams preparing for a relaunch, refining existing features, or strengthening a growing product before scaling up.
You’ll receive a structured analysis focused on usability, clarity, and value—along with clear next steps to help you improve user experience, streamline interaction flows, and build a stronger foundation for future development.
What's included
📋 Full Heuristic UX Report
A detailed evaluation of your product’s usability, learnability, credibility, controllability, clarity, accessibility, and value—highlighting key strengths, identifying areas for improvement, and providing clear next steps for enhancing the user experience.
📝 Annotated Screenshots
Screenshots of your product annotated with clear, targeted notes that identify usability issues, design gaps, and improvement opportunities—giving you an immediate visual guide to what’s working, what’s not, and where to focus next.
👨💻 Follow-Up Call to Review Findings
We’ll review the key findings from your heuristic analysis, prioritize next steps for improving usability and user experience, and discuss strategies for maintaining and scaling those improvements over time.
🎥 Summary Video Walkthrough
A short recorded walkthrough (5–10 minutes) highlighting key findings from your audit. I’ll walk you through major usability issues and opportunities for improvement—making it easy for you or your team to review and reference anytime.
⚖️ Competitor or User Flow Comparison (Add On)
A focused comparison between your product and either a direct competitor or a relevant best-in-class user flow. I’ll identify where your experience stands out, where it could be stronger, and what opportunities exist to align with (or surpass) industry expectations.
FAQs
Most Tier 2 audits are completed within 7–10 business days after receiving access to your site or product. I’ll provide a detailed project timeline at kickoff based on the final scope.
Tier 2 covers 2–3 user flows or up to 8 screens, providing a deeper, more comprehensive review of your product. It also includes a video walkthrough to make sharing insights across your team even easier.
No—this service focuses on expert analysis and actionable recommendations. If you’re interested in a full UX redesign or additional design support, I’d be happy to discuss options for working together.
Yes! Competitor or user flow comparisons are available as an add-on service. We can explore how your product stacks up against others and identify strategic opportunities for improvement.
T.H.'s other services
Starting at$800
Duration2 weeks
Tags
Figma
UX Designer
UX Researcher
Service provided by
T.H. Ponders proHamilton, Canada
- $1k+
- Earned
- 2
- Paid projects
- 5.00
- Rating
- 18
- Followers
Design & Usability Audit (Tier II)T.H. Ponders
Strong Products Are Built on Strategic, Informed Feedback.
This audit covers 2–3 user flows or up to 8 screens, offering a deeper dive into your product’s experience with prioritized, actionable insights. It’s ideal for teams preparing for a relaunch, refining existing features, or strengthening a growing product before scaling up.
You’ll receive a structured analysis focused on usability, clarity, and value—along with clear next steps to help you improve user experience, streamline interaction flows, and build a stronger foundation for future development.
What's included
📋 Full Heuristic UX Report
A detailed evaluation of your product’s usability, learnability, credibility, controllability, clarity, accessibility, and value—highlighting key strengths, identifying areas for improvement, and providing clear next steps for enhancing the user experience.
📝 Annotated Screenshots
Screenshots of your product annotated with clear, targeted notes that identify usability issues, design gaps, and improvement opportunities—giving you an immediate visual guide to what’s working, what’s not, and where to focus next.
👨💻 Follow-Up Call to Review Findings
We’ll review the key findings from your heuristic analysis, prioritize next steps for improving usability and user experience, and discuss strategies for maintaining and scaling those improvements over time.
🎥 Summary Video Walkthrough
A short recorded walkthrough (5–10 minutes) highlighting key findings from your audit. I’ll walk you through major usability issues and opportunities for improvement—making it easy for you or your team to review and reference anytime.
⚖️ Competitor or User Flow Comparison (Add On)
A focused comparison between your product and either a direct competitor or a relevant best-in-class user flow. I’ll identify where your experience stands out, where it could be stronger, and what opportunities exist to align with (or surpass) industry expectations.
FAQs
Most Tier 2 audits are completed within 7–10 business days after receiving access to your site or product. I’ll provide a detailed project timeline at kickoff based on the final scope.
Tier 2 covers 2–3 user flows or up to 8 screens, providing a deeper, more comprehensive review of your product. It also includes a video walkthrough to make sharing insights across your team even easier.
No—this service focuses on expert analysis and actionable recommendations. If you’re interested in a full UX redesign or additional design support, I’d be happy to discuss options for working together.
Yes! Competitor or user flow comparisons are available as an add-on service. We can explore how your product stacks up against others and identify strategic opportunities for improvement.
T.H.'s other services
$800