Customer Journey Friction Audit by Sebastian Helton
Customer Journey Friction Audit by Sebastian Helton
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Customer Journey Friction Audit
Sebastian Helton
Customer Journey Friction Audit — $350
A focused expert review of one important customer journey across up to five relevant pages or steps.
Includes:
One target user and business goal
Review of up to five relevant pages or journey steps
Prioritized usability and friction findings
UX, accessibility, content, interaction, and visual-design analysis
User and business impact
Actionable recommendations
Annotated PDF report
30-minute walkthrough call
Typical delivery: 3–5 business days.
Flow Redesign Concept — $1,000 total
Everything in the audit, plus:
Revised user flow and information architecture
Responsive wireframes for up to three key screens or page sections
Improved content structure and calls to action
Clickable mid-fidelity prototype or flow demonstration
One revision round
Design + No-Code Implementation — starting at $1,900 total
Everything above, plus implementation of one approved page or customer flow in Squarespace, Framer, or another agreed no-code platform.
Includes:
Approved content and layout implementation
Responsive adjustments
Interaction and link setup
Cross-device quality assurance
Final walkthrough and handoff
Custom code, paid integrations, booking or payment systems, new photography, and substantial copy development are quoted separately.
Example work
Customer Journey Review - Private Event booking through loca...
Customer Journey Review - Browsing and ordering from a local...
Sebastian's other services
AI Interaction & Agency Audit
$895
Prototype Flow Review
$545
Starting at
$350
Message
Duration
1 week
Tags
FigJam
Figma
Framer
Squarespace
Product Designer
UX Designer
Web Designer
Arts & Entertainment
User Journey
Service provided by
Sebastian Helton
San Antonio, USA
1
Followers
Customer Journey Friction Audit
Sebastian Helton
Starting at
$350
Message
Duration
1 week
Tags
FigJam
Figma
Framer
Squarespace
Product Designer
UX Designer
Web Designer
Arts & Entertainment
User Journey
Customer Journey Friction Audit — $350
A focused expert review of one important customer journey across up to five relevant pages or steps.
Includes:
One target user and business goal
Review of up to five relevant pages or journey steps
Prioritized usability and friction findings
UX, accessibility, content, interaction, and visual-design analysis
User and business impact
Actionable recommendations
Annotated PDF report
30-minute walkthrough call
Typical delivery: 3–5 business days.
Flow Redesign Concept — $1,000 total
Everything in the audit, plus:
Revised user flow and information architecture
Responsive wireframes for up to three key screens or page sections
Improved content structure and calls to action
Clickable mid-fidelity prototype or flow demonstration
One revision round
Design + No-Code Implementation — starting at $1,900 total
Everything above, plus implementation of one approved page or customer flow in Squarespace, Framer, or another agreed no-code platform.
Includes:
Approved content and layout implementation
Responsive adjustments
Interaction and link setup
Cross-device quality assurance
Final walkthrough and handoff
Custom code, paid integrations, booking or payment systems, new photography, and substantial copy development are quoted separately.
Example work
Customer Journey Review - Private Event booking through loca...
Customer Journey Review - Browsing and ordering from a local...
Sebastian's other services
AI Interaction & Agency Audit
$895
Prototype Flow Review
$545
$350
Message