Summary

FAQs

• Is the mobile site included with my website design/redesign?

  Of course! Most websites these days are used primarily on mobile devices. We aim to provide users with the best possible experience on both the desktop and mobile versions of your website. This is always included with services that involve changes to the design of your website.

• What type of content should I provide?

  For new websites: The more the better! Please provide photos, services, descriptions, bios, etc. For website redesigns: If you plan to update or add any content during the redesign, please provide us with the updated content.

• Will I own my website?

  Absolutely. If we're building a new website for you on Wix or Shopify, we will transfer ownership of the site to you prior to publishing. This will allow you to add your banking information and select the hosting plan that suits your needs. If we're building a website for you on any other platform, we ask that you set up your site and provide us with edit access.

• How long will it take for you to complete my website?

  Timelines vary depending on the project. For example, a website with 10 pages will take longer for us to build than a one page website. Please note that timelines will be impacted by the client's ability to deliver the content, information, or feedback we may request. A pause fee will apply when the client is unable to deliver such content, information, or feedback in a timely manner. We recommend coming prepared with all of the content you want to go on your website.

• Do you offer website management?

  Yes! We offer website management and maintenance on a monthly basis. The pricing will vary based on what you need from us during that month. There is a three (3) month minimum for website management, and you may choose to cancel or go month-to-month thereafter. There are no refunds or exchanges if you cancel in the middle of the month. If you cancel during the first 3 months, you will be billed for the remaining 3-month period.