IT Support Specialist
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About this service
Summary
IT support specialists play an important role in helping organizations and individuals maintain and operate their computer systems and networks. They provide a wide range of services to help users troubleshoot problems, learn how to use new systems, and protect their data.
What's included
Technical support
This could include troubleshooting and resolving IT issues, such as computer problems, network problems, and software problems.
Data backup and recovery
This could include backing up data and recovering data in the event of a system failure or data loss.
Documentation
This could include creating and maintaining documentation for IT systems and procedures.
Help desk support
This could include answering customer questions, providing support for IT products and services, and managing customer tickets.
Skills and tools
IT Specialist
Technical Support Specialist
Microsoft Office 365
Microsoft Teams
Zoho
Zoom
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