As a rising star with a passion for business operations, I'm prepared to work closely with ops leaders as an Operations Partner (would be happy to modify the exact title) with some example responsibilities such as:

Optimize project profitability

Streamline the connection between hiring and accepting new business

Oversee & develop process to effectively manage operational and legal issues

Manage the finance function of the agency, including the overall agency P&L and balance sheet

Develop and manage the forward-looking financial planning process. Improve forecasting procedures to manage growth rate, new business close timing, hiring rate, and cash flow

Help define & champion measurable financial goals, and evangelize and coordinate the cross-functional team

Manage and improve the effectiveness of producing client work, including overall staff resourcing & utilization, project pricing and profitability, and workflow processes

Manage and improve project profitability, including use of hours and dollars

Analyze and streamline internal ways of working between these teams

Optimize employee utilization. Manage & improve processes including time tracking, staffing, and measurement

Refine and manage the pacing and connection between accepting new business, maximizing employee utilization, and hiring. Create a process to streamline these

Oversee IT processes, including equipment, employee training, and IT security protocols

Oversee IT tools such as CRM database, Google Suite, Harvest, and Asana. Refine how to use IT to best support the work

Supervise insurance coverage, including risk assessments and compliance with client agreements

Manage legal compliance, insurance and risks with respect to freelancers and vendors