Community Consulting
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About this service
Summary
I dive into the business, capture and communicate the plan of action to build a community that can be a competitive advantage for the business.
This will address how the community will onboard new users, engage users in the long-term and grow in its influence.
The output will serve as a roadmap for building an engaged community, and communicate to stakeholders how the community will give a positive ROI to the business.
What's included
Interviews with stakeholders
I'll interview members of the leadership team to understand company goals and top customers to understand their needs
Community Strategy
A comprehensive community strategy including Engagement strategy, Onboarding plan for new users, Set up/audit community platform, Moderator onboarding plan
Skills and tools
