Community ManagementMfonobong Umondia
I help brands build and manage high-performing communities that drive engagement, loyalty, and long-term growth. My approach combines strategy, hands-on execution, and proven systems shaped by my experience managing large, diverse communities across Africa and beyond. What makes me unique is my ability to turn communities into structured, scalable ecosystems that consistently deliver real business value, not just activity.
FAQs
This service is ideal for startups, brands, creators, and organizations that want to build or scale an engaged online community, whether you’re starting from scratch or improving an existing one.
Both. I can build a community from the ground up or audit, optimize, and manage an existing community to improve engagement, retention, and overall performance.
I manage communities on platforms such as Slack, Discord, Circle, Telegram, and other community platforms, depending on where your audience is most active.
Success is measured through engagement levels, member activity, retention, sentiment, and how well the community supports your business goals. Performance is tracked regularly and strategies are adjusted based on insights.
Yes. Content creation and curation are included. This covers discussion prompts, announcements, engagement campaigns, and content to support events and activations.
I establish clear community guidelines and actively moderate discussions to ensure the space remains safe, inclusive, and aligned with your brand values.
Yes. I plan and manage virtual events such as AMAs, workshops, and community sessions designed to increase engagement and strengthen member relationships.
Both. I can fully manage your community or collaborate with your internal team, providing systems and documentation for long-term sustainability.
We begin with a discovery call to understand your goals and challenges. From there, I define the strategy, align on deliverables, and move into execution.
Most clients start to see improvements in engagement and participation within the first few weeks, with stronger results building over time as systems and strategies take effect.
Mfonobong's other services
Contact for pricing
Tags
Attio
Circle
Later
Slack
Zoom
Community Engagement
Community Manager
Community Support Specialist
Service provided by
Mfonobong Umondia ProLagos, Nigeria
- 2
- Followers
Community ManagementMfonobong Umondia
Contact for pricing
Tags
Attio
Circle
Later
Slack
Zoom
Community Engagement
Community Manager
Community Support Specialist
I help brands build and manage high-performing communities that drive engagement, loyalty, and long-term growth. My approach combines strategy, hands-on execution, and proven systems shaped by my experience managing large, diverse communities across Africa and beyond. What makes me unique is my ability to turn communities into structured, scalable ecosystems that consistently deliver real business value, not just activity.
FAQs
This service is ideal for startups, brands, creators, and organizations that want to build or scale an engaged online community, whether you’re starting from scratch or improving an existing one.
Both. I can build a community from the ground up or audit, optimize, and manage an existing community to improve engagement, retention, and overall performance.
I manage communities on platforms such as Slack, Discord, Circle, Telegram, and other community platforms, depending on where your audience is most active.
Success is measured through engagement levels, member activity, retention, sentiment, and how well the community supports your business goals. Performance is tracked regularly and strategies are adjusted based on insights.
Yes. Content creation and curation are included. This covers discussion prompts, announcements, engagement campaigns, and content to support events and activations.
I establish clear community guidelines and actively moderate discussions to ensure the space remains safe, inclusive, and aligned with your brand values.
Yes. I plan and manage virtual events such as AMAs, workshops, and community sessions designed to increase engagement and strengthen member relationships.
Both. I can fully manage your community or collaborate with your internal team, providing systems and documentation for long-term sustainability.
We begin with a discovery call to understand your goals and challenges. From there, I define the strategy, align on deliverables, and move into execution.
Most clients start to see improvements in engagement and participation within the first few weeks, with stronger results building over time as systems and strategies take effect.
Mfonobong's other services
Contact for pricing