Customer support
Starting at
$
350
/moAbout this service
Summary
As a customer support representative, I am dedicated to providing exceptional customer service to ensure the complete satisfaction of my clients. I respond promptly because I am skilled in identifying and resolving customer complaints and concerns through various communication channels, including phone, email, and chat.
What's included
Problem Resloution
Will identify and satisfy the complaints, problems, or needs of the customer.
Product support
Guiding product users with my knowledge of the product/service, I can demonstrate and explain the product/service to the user who has more difficulty understanding.
User Lifecycle Management
Providing comprehensive support to users by responding to their inquiries, troubleshooting issues, and offering guidance through calls, loom/video recordings, and other resources
Skills and tools
Product Researcher
Customer Support Representative
Canva
Google Drive
Google Sheets
Microsoft PowerPoint
Microsoft Word