Customer support

Ashley Smith

Starting at

350

/mo

About this service

Summary

As a customer support representative, I am dedicated to providing exceptional customer service to ensure the complete satisfaction of my clients. I respond promptly because I am skilled in identifying and resolving customer complaints and concerns through various communication channels, including phone, email, and chat.

What's included

Problem Resloution
Will identify and satisfy the complaints, problems, or needs of the customer.
Product support
Guiding product users with my knowledge of the product/service, I can demonstrate and explain the product/service to the user who has more difficulty understanding.
User Lifecycle Management
Providing comprehensive support to users by responding to their inquiries, troubleshooting issues, and offering guidance through calls, loom/video recordings, and other resources

Skills and tools

Product Researcher

Customer Support Representative