Remote Ops & CRM Support for Service Businesses

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About this service

Summary

I help service business owners streamline their operations by handling scheduling, invoicing, and customer communication remotely. With hands-on experience running and scaling a service company, I know what keeps clients happy and cash flow steady. My goal is to take the admin weight off your shoulders so you can focus on growth.

FAQs

  • Do you work with specific industries?

    Yes, I specialize in service trades (pool, lawn, HVAC, cleaning, etc.), but I can adapt to any small business.

  • Do I need special software?

    No. I can work within your current tools or recommend simple, affordable ones.

  • How do we communicate?

    I keep it simple—email, text, or a shared dashboard, whichever you prefer.

What's included

  • Weekly Scheduling & Routing

    Clients and jobs scheduled into an optimized route each week with confirmations sent, reducing wasted drive time and last-minute reschedules.

  • Invoicing & Payment Processing

    Professional invoices sent out promptly through your CRM or accounting system, with payments tracked and overdue balances followed up.

  • Customer Communication & Follow-Ups

    Customer reminders, service updates, and follow-ups handled on your behalf—ensuring clear, consistent communication that improves retention.

  • Admin Reporting

    Weekly summary of completed work, open balances, and upcoming schedules so you always know where your business stands.


Skills and tools

Operations Manager

Quickbooks

Quickbooks

Stripe

Stripe

Industries

Business Management