Summary

FAQs

• How long does it take to deploy an AI Voice Agent?

  Typically, the process takes 2-3 weeks from initial consultation to full deployment, depending on the complexity of your requirements and systems.

• Can the AI Voice Agent handle complex, industry-specific queries?

  Yes, we train the AI on your industry knowledge and specific business processes, allowing it to handle complex, specialized inquiries with ease.

• How does the AI Voice Agent handle calls it can't resolve?

  We implement a smart escalation system where complex queries are seamlessly transferred to human agents, ensuring no customer query goes unresolved.

• Is the AI Voice Agent capable of making outbound calls?

  Absolutely! Our AI Voice Agents can be configured for both inbound and outbound calls, perfect for follow-ups, surveys, or promotional campaigns.

• How do you ensure the security and privacy of customer data?

  We adhere to strict data protection protocols and comply with GDPR and other relevant data privacy regulations. All sensitive data is encrypted and securely stored.

• Can we update or modify the AI Voice Agent's knowledge base over time?

  Yes, the system is designed for continuous learning. You can easily update the knowledge base, and the AI will adapt to new information and changing business needs.