I’m a professIo al customer support
Sarah Saib
(0)
Starting at
$
25
/hrAbout this service
Summary
manage incidents for major financial services customers, ensuring
compliance with SLAs, and work with project teams to transition projects
into support. Responsibilities include troubleshooting Microsoft application
errors, handling hardware tasks, and maintaining thorough documentation.
What's included
Customer support service
Good quality of service , cold call , solve issues with the product and drive the customer through the solution process and also good customer delivery experience
Skills and tools
Customer Success Manager
Customer Support Representative
Community Manager
AnyDesk
Freshdesk
HubSpot
Intercom
Zendesk
Work with me