Improving the Payment Transparency in Electric Vehicles (EVs) .

Prajwal Negi

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About this service

Summary

"I specialize in crafting exceptional mobile UI designs, encompassing wireframes, mockups, user flows, responsive design, and more. What sets me apart is my commitment to delivering visually appealing and user-centric mobile interfaces, tailored to enhance both the aesthetics and functionality of your digital products. I do not only design without objectives, and I am not a pixel pusher. I also solve your user and business problems, helping them stand out and grow."

Process

In this personal project, I took charge of the entire UI/UX process, addressing both user problems and business needs. Fueled by a genuine passion for problem-solving, I aimed to enhance the electric vehicle (EV) experience, drawing inspiration from my family's ownership of an EV.

User Problems Addressed:

Improving Payment Transparency: Recognizing the need for greater transparency, I focused on refining the payment process for charging sessions.

Ease in Finding Charging Stations: Addressing the common challenge of locating charging stations, I aimed to streamline the user's ability to find them effortlessly.

Availability Information: Acknowledging the importance of real-time information, I sought to provide users with up-to-date availability status for charging stations.

Business Metrics Targeted:

Improving Conversion Rate of Charging Sessions: Aligning with business objectives, I strategized ways to boost the conversion rate of charging sessions, enhancing overall business performance.

Background and Inspiration:Owning an EV within my family, I intimately understood the challenges users face. My dual role as a designer and EV enthusiast inspired me to create a solution. While I couldn't personally develop the system, my focus on design aimed to solve these problems conceptually.

Research Approach:

Primary Research: I initiated primary research within my family, gathering insights from their EV experiences. Additionally, I consulted friends who also owned EVs, ensuring diverse perspectives.

Secondary Research: Complementing primary insights, I delved into online materials and information, conducting secondary research to validate and enrich my understanding.

Competitive Analysis: To ensure a comprehensive approach, I conducted a competitive analysis, identifying best practices and potential differentiators.

Design Process:

Armed with insights, I crafted user flows, sitemaps, and information architecture, establishing a clear structure.

Leveraging the gathered data, I defined a cohesive design language that balanced aesthetics and functionality, aligning with both user needs and business goals.

This project reflects my commitment to solving real-world problems through thoughtful design, offering a conceptual solution to improve the EV charging experience.

What's included

Research
Primary research : Direct intercating with the target user like user interviews to gain some insights which help them cover some pain points and areas of improvemnet. Secondary research : Referieng the some inforamtion which is prsent in the online like the articles and some other materials. User Personas: Detailed profiles representing target users, highlighting their needs, behaviors, and goals. User Journeys: Visual representations outlining the steps and touchpoints a user goes through to achieve specific goals.
Wireframes
They are basic, low-fidelity representations of a webpage or application, focusing on the structure, layout, and placement of elements without getting into detailed design elements like colors and images. Wireframes serve as a blueprint for the final design and help communicate the basic structure and functionality of a digital product
Mockups
Mockups are a step up in fidelity compared to wireframes. While wireframes focus on the basic structure and layout of a design, mockups add visual elements and details to provide a more realistic representation of the final product . It gives you the look of the how interface look like when we used colour and text on that.
Design Elemnents
Information about the design elementes like the components and all the system about the color and typography.
User Flow
The steps that users take to complete an action can range from critical ones that impact business metrics, such as improving the conversion rate, to more routine actions like logging out or other general flows.
Feedback and Refinement
I can offer up to five revisions to enhance aspects based on your business needs and user preferences, ensuring alignment with your brand identity.
Resposive Design
Mockups may include representations of how the design adapts to different screen sizes and devices. like from mobile to tablet and Desktop.