Customer Feedback Analysis & Insights Dashboard

Shubhra Mittal

Starting at

$

300

About this service

Summary

I will design a robust NLP-powered system to analyze customer feedback, extracting key sentiments and themes to reveal what truly matters to your customers. This comprehensive service includes building a feedback insights dashboard, which allows you to monitor evolving customer expectations and align products accordingly. With in-depth analysis and trend reporting, you'll gain a 360-degree view of customer feedback that optimizes decision-making and helps reduce manual analysis time.

What's included

  • Customized NLP Analysis Model

    A tailored NLP model that processes and analyzes customer feedback for sentiment and thematic insights.

  • Interactive Feedback Insights Dashboard

    A user-friendly dashboard displaying key trends and patterns in customer feedback, with real-time updates.

  • Thematic & Sentiment Trend Reports

    Detailed reports identifying recurring themes and sentiment trends over time to guide business strategies.

  • Strategic Product Alignment Recommendations

    Actionable insights and recommendations to align product offerings with customer needs and expectations.

Example projects

Customer Feedback Analysis Using NLP

Duration

1 week

Skills and tools

Business Analyst

ML Engineer

Data Analyst

Microsoft Excel

Microsoft Excel

Python

Python

scikit-learn

scikit-learn

Tableau

Tableau

Industries

Computer Software
Retail
Arts & Entertainment

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