Account/Project Management
Starting at
$
15
/hrAbout this service
Summary
Some specific tasks that an account manager do include:
Communicating with clients to understand their needs and expectations
Managing the delivery of products or services to clients
Resolving any issues or complaints that clients might have
Identifying opportunities for upselling or cross-selling products or services
Developing and maintaining strong relationships with clients
Gathering and analyzing data on customer behavior and preferences
Creating reports and presentations for clients on the status of their accounts
Coordinating with other teams within the company (e.g., sales, marketing, customer service) to ensure that clients are receiving the best possible service.
What's included
Account Management
Project Support (Analysis and Updates, Etc.) Team Coordination (via Slack, Asana, Email, Text) Client Communication (Email, Notes, Etc.)
Skills and tools
Account Manager
Project Manager
Virtual Assistant
Asana
Klaviyo
Shopify
Unbounce
WordPress
Work with me
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