Freelance Community Management (recurring contract) BASICMirella de Jonge
This is my basic community management contract for established communities that require ongoing moderation and engagement. I've previously delivered this package for communities in tech (DevOps, TechEd, OSS) and craft (knitting) sectors.
What's included
Community content calendar
Identify and implement appropriate content types, rituals, cadences, e.g. daily/weekly/monthly seed content, AMAs/member spotlights, featured content, product updates, and/or surveys.
Deliver content calendar (with content) for 1 month, in advance of the start of the month.
Share appropriate content with social media or marketing teams on a defined cadence.
Community moderation and spam management
Daily check for spam content, and appropriate processing according to community SOPs.
Daily review of user-generated content, and appropriate responses according to community SOPs.
Publish ritual content according to content calendar, and appropriate responses according to community SOPs.
Community engagement
Responding to user-generated content (e.g. answering questions, redirecting questions).
Daily review of user-generated content, and appropriate responses according to community SOPs.
Publish ritual content according to content calendar, and appropriate responses according to community SOPs.
Community rewards and gameification
Awarding badges according to rewards program guidelines.
Adding users to swag assignment database, according to rewards program guidelines.
FAQs
Communities that are already established, and need extra hands for community engagement.
Communities that have clear SOPs.
Communities that have goals and objectives for community engagement.
Organizations that don't yet have a community established (see Consultation - Strategy or Consultation - R&D services).
Communities that have yet to launch; communities that are pivoting their focus and need to relaunch (see Consultation - Strategy or Consultation - R&D services).
Communities that have launched but haven't attracted members or experienced any activity so far (see Support service).
Starting at$2,400 /mo
Tags
Circle
Discord
HubSpot
MailChimp
Slack
Community Manager
Community Support Specialist
Customer Support Representative
Service provided by
Mirella de Jonge 22640 Plénée-Jugon, France
Freelance Community Management (recurring contract) BASICMirella de Jonge
Starting at$2,400 /mo
Tags
Circle
Discord
HubSpot
MailChimp
Slack
Community Manager
Community Support Specialist
Customer Support Representative
This is my basic community management contract for established communities that require ongoing moderation and engagement. I've previously delivered this package for communities in tech (DevOps, TechEd, OSS) and craft (knitting) sectors.
What's included
Community content calendar
Identify and implement appropriate content types, rituals, cadences, e.g. daily/weekly/monthly seed content, AMAs/member spotlights, featured content, product updates, and/or surveys.
Deliver content calendar (with content) for 1 month, in advance of the start of the month.
Share appropriate content with social media or marketing teams on a defined cadence.
Community moderation and spam management
Daily check for spam content, and appropriate processing according to community SOPs.
Daily review of user-generated content, and appropriate responses according to community SOPs.
Publish ritual content according to content calendar, and appropriate responses according to community SOPs.
Community engagement
Responding to user-generated content (e.g. answering questions, redirecting questions).
Daily review of user-generated content, and appropriate responses according to community SOPs.
Publish ritual content according to content calendar, and appropriate responses according to community SOPs.
Community rewards and gameification
Awarding badges according to rewards program guidelines.
Adding users to swag assignment database, according to rewards program guidelines.
FAQs
Communities that are already established, and need extra hands for community engagement.
Communities that have clear SOPs.
Communities that have goals and objectives for community engagement.
Organizations that don't yet have a community established (see Consultation - Strategy or Consultation - R&D services).
Communities that have yet to launch; communities that are pivoting their focus and need to relaunch (see Consultation - Strategy or Consultation - R&D services).
Communities that have launched but haven't attracted members or experienced any activity so far (see Support service).
$2,400 /mo