Hello! I am an IT Infrastructure & Cloud Operations Specialist with extensive experience managing high-availability environments, Microsoft Azure cloud architecture, SQL Server databases, and enterprise network security.

Bringing an ownership mindset to your technical stack, I specialize in transforming reactive IT firefighting into proactive infrastructure management. From hybrid cloud deployments and database maintenance to perimeter security hardening and disaster recovery execution, I ensure your underlying systems remain optimized so your business can scale without technical bottlenecks. Scope of Services Offered ☁️ Cloud Architecture & Server Management

Azure & Cloud Infrastructure Operations: Tenant administration, subscription management, Virtual Machine (VM) provisioning, resource isolation, and cloud cost optimization.

Server Health & Patching: Operating system security updates, performance monitoring, disk/capacity planning, and uptime verification across cloud and on-premises environments.

SQL Server Maintenance: Regular health audits, index defragmentation, query store reviews, and performance tuning for critical databases.

Backup & Disaster Recovery (DR): Automated offsite backup pipelines, backup integrity testing, and Disaster Recovery runbook validation to guarantee zero data loss.

Web Security & Delivery: Imperva/WAF configuration, DDoS mitigation settings, cache purging, and SSL/TLS certificate lifecycle management.

Email Infrastructure & Deliverability: Complete setup and monitoring of SPF, DKIM, DMARC, and MX records across Microsoft 365, Google Workspace, or custom relays to eliminate soft bounces and blocklists.

Access & Governance: Role-Based Access Control (RBAC), multi-factor authentication (MFA) enforcement, and user permission audits.

Infrastructure Escalation & Troubleshooting: Tier 2/3 engineering support for complex network outages, routing issues, and critical server failures.