Starting at

$

20

/hr

About this service

Summary

Ensured that all content was in line with company guidelines and bestpractices

• Reviewed incoming customer feedback/complaints and respondedappropriately within 24 hours or

less (depending on severity) and deleted offending content when necessary

• Capability to connect with different stakeholders providing acooperative and high performance environment.

• Ensured that all published content met the company’s quality standards by reviewing it against

a checklist of criteria

• Development of projects to improve quality and compliance processes, improvement of the work

environment, providing trainingand shadowing process

What's included

  • Moderator

    Acting as meeting host, and managing and transferring host/co-host assignments as needed • Taking attendance • Ensuring all attendees are properly identified by name on their screens • Monitoring chat, and providing technical assistance to attendees as needed via private chat • Setting up and managing polls as requested by the facilitator • Creating breakout rooms, assigning attendees to rooms, and managing breakout room timing • Managing recording of the meeting • Managing meeting security: • Assisting the facilitator as requested. • Build and manage the run of the show- coordinating logistics and working with our fabrication team to develop event experiences. • Lead pre-production/ customer kickoff calls to fully understand their needs, brainstorm on the interactive experience, and align on best practices for execution. • Communicate with internal and external stakeholders throughout the project process. • standards by reviewing it against a checklist of criteria • Development of projects to improve quality and compliance processes, improvement of the work environment, providing training and shadowing process


Skills and tools

Virtual Assistant
Content Editor
Ghostwriter
Facebook
LinkedIn
Microsoft Teams
Twitch
Zoom

Work with me