Identify UX Issues Fast with a Clear, Actionable Audit Package
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About this service
Summary
I specialize in bringing structure to complex, ambiguous products, quickly identifying the issues that genuinely matter. With 20+ years of senior UX and product strategy experience, I deliver clear, focused, and actionable recommendations that teams can implement immediately. My approach blends systems thinking with deep empathy to reveal patterns, gaps, and opportunities others often miss.
What's included
Heuristic UX Audit
A structured evaluation of usability, accessibility, and product flow using industry-standard heuristics.
Key User Flow Review
A walkthrough of your core journeys (onboarding, task flows, navigation) to identify friction points and missed opportunities.
Findings Report
A clear, actionable summary of issues prioritized by impact, including screenshots and annotations.
Design Recommendations
Specific, practical recommendations for improving clarity, usability, and overall experience.
Updated Wireframes (Optional Add-On)
Revised low-fidelity screens that show how to implement the recommended improvements.
