customer support
John Fajardo
(0)
Starting at
$
20
About this service
Summary
My offer would be, to enhance Customer Satisfaction by clearly defining service levels, so customers know what to expect, leading to increased satisfaction and loyalty.
What's included
Resolution Time Metrics / Service Level Agreement
Completing the average time taken to resolve customer inquiries or issues and helping to assess support team efficiency.
Duration
1 week
Skills and tools
Customer Success Manager
Customer Support Representative
Community Manager
Microsoft Outlook
Microsoft Teams
Salesforce
SAP
Industries
Finance
Work with me
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