Complete WordPress Management with Unlimited Revisions
Starting at
$
1,200
About this service
Summary
FAQs
How to connect with you or provide change requests ?
You will have access to a specific Trello dashboard. You can submit all requests there. In case of any emergency , you can mail us directly or mention URGENT on the Trello task
How often do you perform backups, updates, and cleanups? How do I know when it is done ?
Backups are performed daily. Updates are done bi-weekly. Cleanups are done weekly. You will receive a performance report at the end of every month with details of all activities done.
How do you maintain data security ?
We follow strict data security guidelines due to our services being served to NBFC and finance companies. All your website data never leave your servers and we do not extract any data. Backups of websites are also saved on encrypted cloud servers powered by Google
Are there any limitations on content and design revisions?
No, unlimited means unlimited.
What is the average time for resolution ?
The average time to complete a request is 48 hours. However, in case of complex problems, the time duration can be longer.
Do you provides graphic, or texts ?
No. You will have to provide any text, image, video or graphics that you want to be added to the website.
What happens if my website goes down or encounters an issue?
We check the servers, and install immediate disaster recovery methods to make the website live and running within 24 hours.
Is there a refund if I cancel in between ?
No. We install firewalls, backup and monitoring systems for the entire month which are non-refundable.
Can I create new landing page in this service package ?
We can duplicate an existing page and update text and images. however, completely new landing page development is not included in this package and can be discussed as a separate billable activity.
Can I request new features?
No. However we can build new features after discussion as a separate billable activity.
Why no work examples ?
Our existing clientele have stringent data security guidelines which do not allow me to showcase the projects publicly. As a valuable partner, we will not be sharing your project details with anyone either.
Is this valid for Ecommerce Websites ?
Yes but only if your product quantity is below 500 and your monthly visitor count is below 50000 users.
How many requests can I send at once ?
You can send 2 requests at any point at once. you can only add two new requests when the initial two are completed.
What's included
Manage Content & Design Updates
Unlimited change requests for design and text. This includes changes in colors, texts, videos and images across the website.
Manage Blog Content
Unlimited requests to add, edit and modify blog articles and blog categories.
Manage Wordpress Updates
Update Wordpress on a timely manner to ensure frameworks lapses and leaks are avoided for website security
Manage Plugin Updates
Update Wordpress plugins timely in safe mode to ensure live website is not affected in case of plugin conflict or security lapse. Also ensuring that latest and secure versions of the plugins are implemented on the website. Apart from updates, changes in plugin configurations can also be updated as per your request.
Manage Website Backups
Backup website files and database daily.
Manage Speed Optimisation
Run speed optimisation activities such as image resizing, code optimisation, database cleanup to ensure website speed is at maximum.
Manage Website Security
Installation and management of firewall services. Scan website weekly for malware and virus files. Also includes removal of suspicious users, Implementation of 2FA, database scanning and files permission management
Emergency Implementation
In case of an unforeseen disaster or virus/malware attack, emergency installation of backup files and database.
Troubleshooting Bugs
Identify, source and resolve bugs across the website. Generally this takes about 24 hours but in case of higher complexity, this time duration can be higher.
Duration
4 weeks
Skills and tools
