Customer support agent
Starting at
$
25
/hrAbout this service
Summary
Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers are the typical duties.That includes providing support with installation, customization, maintenance and upgrading of the product
What's included
Customer support expert
help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance
Customer representative
responding to customer inquiries within company hours troubleshooting tech problems handling complaints to building strategies for improving the overall customer experience and fostering loyalty
Technical support
Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers are my typical duties.
Skills and tools
Customer Success Manager
Customer Support Representative
Sales Manager
Google Slides
HubSpot
Zoom
Work with me