Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers are the typical duties.That includes providing support with installation, customization, maintenance and upgrading of the product
What's included
Customer support expert
help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance
Customer representative
responding to customer inquiries within company hours
troubleshooting tech problems
handling complaints to building strategies for improving the overall customer experience and fostering loyalty
Technical support
Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers are my typical duties.
Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers are the typical duties.That includes providing support with installation, customization, maintenance and upgrading of the product
What's included
Customer support expert
help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance
Customer representative
responding to customer inquiries within company hours
troubleshooting tech problems
handling complaints to building strategies for improving the overall customer experience and fostering loyalty
Technical support
Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers are my typical duties.