What's included

• Administrative Support

  Calendar Management, Email Management, Document Preparation

• Communication and Correspondence

  Handling phone calls, Drafting and Proofreading Emails, and Responding to Inquires

• Social Media Management

  Creating and Scheduling social media posts, Engaging with Followers, Responding to Comments, and Managing social media

• Customer Support

  Handling customer inquiries or support requests via email or chat, and Resolving customer issues or escalating them to the appropriate team.

• Project Management

  Managing project tasks, timelines, and communication. Coordinating and scheduling team meetings.

• Data Management

  Organizing and maintaining databases, contacts, and CRM systems. Data cleansing and validation