UX analytic and research for an app or a website

Andrii Fartushnyi

(0)

Starting at

/hr

About this service

Summary

My Mobile App UX Analytics and Research service provides a thorough analysis of your app’s user experience, uncovering key insights into user behavior and pinpointing areas for improvement. What sets us apart is our ability to tailor research methods to fit your budget while delivering actionable recommendations that enhance usability and user satisfaction.

Process

1. Initial Consultation

• Objective: Understand the client’s needs, goals, and budget.

• Outcome: A tailored project plan outlining research methods and deliverables.

2. UX Audit

• Objective: Conduct a comprehensive evaluation of the current user experience.

• Outcome: A detailed UX Audit Report identifying usability issues and strengths.

3. User Research

• Objective: Gather insights from users through interviews, surveys, and usability testing (methods vary based on budget).

• Outcome: A User Research Findings report with key insights into user behaviors, preferences, and pain points.

4. Data Analysis

• Objective: Analyze research data to identify patterns and areas for improvement.

• Outcome: Data visualizations and summaries integrated into the User Research Findings report.

5. Actionable Recommendations

• Objective: Develop a strategic plan with prioritized UX improvements.

• Outcome: A set of Actionable UX Recommendations, including wireframes and interactive prototypes.

6. Review and Revisions

• Objective: Refine deliverables based on client feedback.

• Outcome: Finalized reports and recommendations, ready for implementation.

7. Final Delivery

• Objective: Ensure the client has all necessary materials and understanding to proceed.

• Outcome: Delivery of final documents and a wrap-up meeting to discuss next steps.

FAQs

What is included in the UX Audit?
The UX Audit includes a detailed analysis of your app’s usability, user flow, and visual design, with specific findings and recommendations for improvement.
How do you conduct user research on a limited budget?
For budget-conscious projects, I utilize existing research and personal findings, and may exclude more resource-intensive methods like interviews and usability testing
What formats will the deliverables be in?
Deliverables will be provided as PDF documents and interactive prototypes, as applicable.
How long does the entire process take?
The timeline varies based on project scope, but a typical project can be completed within 4-6 weeks.
Can you tailor the service to fit specific business goals?
Absolutely! I customize our approach to align with your business objectives and user needs.

What's included

Comprehensive UX Audit Report
A detailed analysis of your mobile app’s current user experience, identifying usability issues, areas for improvement, and strengths. The report includes heuristic evaluations, user flow assessments, and visual design critiques.
User Research Findings
In-depth research results derived from user interviews, surveys, and usability testing. The types of research depend on the client’s needs, goals, and budget. For example, a low-budget option might exclude interviews and usability testing, relying instead on existing research and personal findings. This deliverable provides insights into user behaviors, preferences, and pain points.
Actionable UX Recommendations
A strategic plan with prioritized recommendations for improving the app’s user experience. This includes wireframes, user journey maps, and specific design suggestions tailored to your app’s goals.

Skills and tools

Interaction Designer

Mobile Designer

Web Designer