Summary

FAQs

• Why do you offer "sprints"?

  It’s done for ease. By knowing the cost, deposit, and exact deliverables you’ll receive, our clients are able to plan accordingly and we’re able to better streamline our services. Our two creative packages are thoughtfully priced to reflect the in-depth strategy, creative direction, and incredible value delivered with every project. If you’re not sure what to choose, please reach out. We’re always happy to provide a package recommendation once we’ve fully learned more about your goals!

• Can you really do this in a week?

  Yes—because we’ve built systems that make it possible! This sprint model isn’t slapped together. It’s been carefully refined to deliver high-level strategy and design in a tight, focused window. After your Gambit, by the time we hit day one of your sprint, we’ve already aligned on your goals, gathered what we need, and mapped out the plan. That means we can move fast without sacrificing quality. Getting professional results doesn’t have to mean slow turnaround times, and we've spent ages perfecting our process so you can skip the 10-week email chains and get to the good stuff faster

• What do you need from me before we start my website?

  We love thinking ahead. Once you book your sprint, you’ll get access to your client portal with a checklist of everything we’ll need from you ahead of sprint day. Here’s what to expect to share: A client questionnaire, any existing brand assets (logos, photos, etc,) website copy, links to inspiration, competitors, or moodboards (optional but helpful), and access to your domain registrar You’ll get step-by-step instructions so nothing slips through the cracks, and we’re always here if you have any questions!

• What is a wordmark logo?

  A wordmark logo is a style of logo design that uses only your brand’s name, without additional symbols, icons, or illustrations. It’s great for if you don’t have a logo already. The design focuses on typography, letter styling, spacing to create a distinctive visual identity that feels both simple and memorable. Think of brands like Google, Coca-Cola, or Vogue, (or even Knight Theory 😉)—their logos are instantly recognizable not because of a symbol, but because of the way the name itself is styled. Your name is always front and center, making it easy for customers to remember.

• What do you design & develop websites with?

  Designs are primarily done in Figma, Adobe, and Canva, and websites are developed on the no-code platform Squarespace. Why? No-code tools like Squarespace have beautiful, robust customization capabilities (with code being optional) but most importantly, it’s incredibly easy for clients to maintain after we’ve handed off the final product. (Pssst….we have an exclusive Squarespace discount for clients!)

• What if I need help after my sprint is complete?

  During offboarding, you’ll receive a short video walking you through your website and how to make simple changes, as well as a lengthy e-book guide. Each project also includes 7 days of free post-launch support to ensure everything runs smoothly! This covers minor bug and responsiveness fixes, and quick tech questions related to your site or brand files. It doesn’t include major design changes, new pages or features, copy rewrites, or ongoing content updates.