Summary

FAQs

• What exactly is included with UI/UX design?

  UX is the strategy layer - we architect how users accomplish their goals efficiently without confusion or friction. UI is the visual execution - typography, color systems, spacing, and polish that makes the journey feel premium. You get both integrated: user flows that make intuitive sense wrapped in interfaces that look modern and feel delightful to use.

• Can you work within our existing brand guidelines?

  Absolutely. We've worked with strict enterprise design systems where every pixel has rules, and we've worked with minimal startup style guides that need evolution. We either follow your brand standards precisely or help refine your visual identity to better connect with your target audience - your choice, your brand.

• Do you also handle the actual product development?

  Yes - that's our Full-Stack MVP Development service where we build everything from database architecture to production deployment. Many clients book both services together for a seamless design-to-launch experience with one team accountable for the entire outcome. Check my profile for the complete development service.

• What if we need design updates after the initial delivery?

  Design evolves as your product grows and you learn from real users. We don't have a standardized maintenance package listed on Contra, but we create custom ongoing support arrangements tailored to each service and client. Whether you need monthly design iterations, new feature designs, or periodic updates, message me directly and we'll build a retainer or project-based plan that fits your specific needs and budget.

• Which design tools do you use?

  We're tool-agnostic and choose what serves your project best. Our primary workspace is Figma for real-time collaboration, version control, and seamless developer handoff. We also design directly in Framer and FlutterFlow when rapid deployment matters more than traditional handoff processes. For teams preferring open-source or alternative platforms, we work with Penpot and other modern design tools. The goal is always delivering the best outcome for your specific workflow and technical environment.

• Can you deliver faster than the standard 2-week timeline?

  Yes, expedited design delivery is available if you're working under urgent deadlines. We can accelerate by dedicating focused sprint resources and streamlining feedback cycles to daily iterations. Express delivery typically adds 15-25% to the base price depending on timeline compression - for example, completing full design systems in 7-10 days instead of 14, or rapid prototyping in 5 days for simpler projects. Message me with your target deadline and we'll provide a custom quote for accelerated delivery.

• How do you handle revisions and feedback?

  We include 10 revision rounds with this service - each revision addresses specific adjustments like color modifications, typography changes, spacing tweaks, icon replacements, or content updates within the existing design structure. To be clear: a revision is a targeted adjustment, not a fundamental redesign or complete layout overhaul. If you need additional revisions beyond the included 10, they're available at $5 per revision. We build structured feedback loops into every phase so you see work-in-progress throughout, not just at final delivery. Our goal is your complete satisfaction with a design that truly serves your users.

• How does payment work and what are my responsibilities as a client?

  Payment is structured as 20% non-refundable deposit upfront to secure your project slot and begin work, with the remaining 80% due upon delivery at Week 2. The deposit is released immediately to us upon payment - this is standard practice for established design agencies as it covers our initial resource allocation and discovery phase. The 2-week timeline assumes you provide necessary inputs on schedule (brand guidelines, content, feedback, approvals). If you need additional time for your internal processes, we'll gladly adjust the timeline. However, payment obligations remain tied to our delivery milestones, not your internal delays, since we've reserved dedicated team capacity for your project during the agreed timeframe. The 10 included revisions begin after final delivery and payment - they're part of refining your design to perfection, not reasons to withhold the final 80%. Professional partnerships thrive on mutual accountability: we deliver exceptional design work on time when you provide timely inputs, and you honor payment commitments according to our agreed schedule.