Expert UX Consultation: Improve Usability & User Experience

Starting at

$

80

/hr

About this service

Summary

With 20+ years of UX design experience, I provide in-depth UX consultations to enhance usability, accessibility, and user engagement. Through UX audits, user journey mapping, and expert reviews, I identify pain points and deliver actionable recommendations tailored to your goals. Whether you need a full product evaluation or guidance on a specific UX challenge, I bring proven expertise to create intuitive, user-friendly, and high-performing digital experiences.

Process

Discovery & Goal Setting
Initial consultation to understand your product, challenges, and goals.
Review of existing designs, user data, and business objectives.
UX Audit & Evaluation
Conduct a heuristic evaluation to identify usability and accessibility issues.
Analyze user flows, navigation, and overall experience for friction points.
Review analytics or user feedback (if available) to identify problem areas.
User Journey & Experience Mapping
Create visual maps of user journeys to highlight pain points and opportunities.
Define key user interactions and areas for improvement.
Actionable Recommendations & Strategy
Provide a detailed UX report with findings, prioritized fixes, and solutions.
Suggest usability enhancements, design improvements, and best practices.
Implementation Support & Follow-Up
Offer guidance to designers and developers on implementing changes.
Conduct follow-up reviews to refine the experience and ensure improvements align with user needs.
This process ensures data-driven, user-focused improvements that enhance usability and engagement while aligning with business goals.

What's included

  • UX Audit & Heuristic Evaluation

    A detailed review of your product’s usability, accessibility, and overall user experience, with actionable recommendations.

  • User Journey & Experience Mapping

    Visual representation of user flows and pain points, identifying areas for improvement and optimization.

  • Consultation Report & Action Plan

    A customized strategy document outlining key findings, prioritized fixes, and next steps for enhancing usability and engagement.


Skills and tools

UX Researcher

Consultant

UX Designer

Figma

Google Docs