Customer Support

Starting at

$

60

/hr

About this service

Summary

 
Social media marketing encompasses a range of activities aimed at leveraging social media platforms to achieve specific business goals. These key phases and guidelines will shape our collaborations.
Maintaining open and transparent communication channels to discuss progress, challenges, and changes in strategy.
Ensuring I have the necessary access to your social media accounts, analytics tools, and any other resources required for effective management.
Set clear expectations regarding budget allocations and the timeline for achieving specific goals.

What's included

  • Audience Growth

    Strategies for increasing the client's social media following and engagement over time.

  • Performance Analytics

    Regular reports on social media performance, including metrics like reach, engagement, clicks, and conversions.

  • Community Management

    Monitoring and responding to comments, messages, and mentions on social media platforms.

  • Content Writing

    Actual posting of content on the client's social media accounts. This includes writing engaging captions, using relevant hashtags, and scheduling posts for optimal engagement times.

  • Social Media Strategy

    I will provide a comprehensive social media strategy tailored to the client's goals, target audience, and industry. This document outlines the approach, goals, content strategy, and posting schedule.


Skills and tools

Virtual Assistant
Customer Success Manager
Customer Support Representative
Asana
Buffer
Canva
Microsoft Teams
Slack

Work with me