Provide excellent customer service and handle client inquiries and consultations.

Gather comprehensive business requirements and user stories from clients.

Document business processes, specifications, and project details concisely.

Collaborate with technical and non-technical stakeholders to enhance product capabilities.

Identify pain points in client products and propose strategic solutions.

Conduct quality assurance testing to ensure product functionality and reliability.

Identify and report bugs or issues, ensuring a high-quality end product.

Leverage project management skills to assist in planning, scheduling, and coordinating tasks.

Maintain project documentation and ensure projects stay on track.

Apply Agile methodologies to manage projects efficiently.

Utilize tools like JIRA for project tracking, task management, and collaboration.