Phone, chat and email supportPatrick Abela
Results-driven Customer Service Professional with extensive experience providing exceptional support across multiple channels including phone, chat, and email. Proven ability to deliver tailored customer service in diverse industries, such as e-commerce, OTA platforms, and dental insurance. Known for strong communication skills, problem-solving abilities, and a customer-first approach to ensure positive and efficient resolutions. Adept at managing high-volume interactions while maintaining a high level of customer satisfaction.
What's included
SKILLS
• Customer Service Excellence: Strong background in delivering high-quality support in fast-paced environments.
• Multi-Channel Support: Expertise in phone, chat, and email communication platforms.
• Industry Experience: E-commerce, OTA platforms, dental insurance, and more.
• Problem-Solving: Ability to handle complex issues with a calm, solution-oriented approach.
• CRM Software: Experience with tools like Zendesk, Salesforce, Freshdesk, etc.
• Time Management: Skilled in managing multiple inquiries simultaneously while meeting service level agreements (SLAs).
Communication: Excellent verbal and written communication skills.
Patrick's other services
Starting at$6 /hr
Tags
Gmail
Google Calendar
Ring Central
Trello
Customer Success Manager
Customer Support Representative
Technical Support Specialist
Service provided by
Patrick Abela San Pablo City, Philippines
Phone, chat and email supportPatrick Abela
Starting at$6 /hr
Tags
Gmail
Google Calendar
Ring Central
Trello
Customer Success Manager
Customer Support Representative
Technical Support Specialist
Results-driven Customer Service Professional with extensive experience providing exceptional support across multiple channels including phone, chat, and email. Proven ability to deliver tailored customer service in diverse industries, such as e-commerce, OTA platforms, and dental insurance. Known for strong communication skills, problem-solving abilities, and a customer-first approach to ensure positive and efficient resolutions. Adept at managing high-volume interactions while maintaining a high level of customer satisfaction.
What's included
SKILLS
• Customer Service Excellence: Strong background in delivering high-quality support in fast-paced environments.
• Multi-Channel Support: Expertise in phone, chat, and email communication platforms.
• Industry Experience: E-commerce, OTA platforms, dental insurance, and more.
• Problem-Solving: Ability to handle complex issues with a calm, solution-oriented approach.
• CRM Software: Experience with tools like Zendesk, Salesforce, Freshdesk, etc.
• Time Management: Skilled in managing multiple inquiries simultaneously while meeting service level agreements (SLAs).
Communication: Excellent verbal and written communication skills.
Patrick's other services
$6 /hr