E-Commerce Product and Customer Success Manager

Starting at

$

40

/hr

About this service

Summary

I'm extremely organized and have a strong attention to detail, which serve well when working with multiple products and attending to customer needs. I can confidently manage multiple requests at once and represent a brand and company to increase loyalty of customers.

What's included

  • Customer Solutions

    Maintain customer retention by providing effective and attentive customer support for order inquiries, product questions, and product return resolutions

  • Product Inventory Management

    Track and update online store inventory through accurate data collection, consistent review of supply and demand, and high level attention to detail.

  • Product Descriptions and Updates

    Maintain product uploads and organization, ensuring picture and description quality are high and kept up to date; rotate and analyze products on online store front to provide new and high demand products are seen first from customers; continue to review store front and products for popular items and relevancy of company products for target consumers.


Skills and tools

Product Manager
Project Manager
Account Manager
Amazon Brand Analytics
ConstantContact
Shopify
Slack

Industries

Fashion

Work with me