What's included

• User Guide or Knowledge Base Article

  Clear, structured end-user documentation covering step-by-step product usage, visual aids (screenshots or diagrams), and troubleshooting steps. Ideal for SaaS onboarding or help centers.

• UX Copy for Web or App Flows

  Microcopy and interface text for forms, buttons, empty states, tooltips, and error messages—written with usability and clarity in mind, and aligned to your product's tone of voice.

• Data-Backed Blog or Whitepaper

  A long-form thought leadership piece for B2B or SaaS audiences based on real metrics or market data. Includes visual data storytelling (via charts or dashboards), recommendations, and an executive summary aligned with marketing or investor outreach goals.

• Product Strategy Brief

  A concise, insight-driven document that maps product features to business value. Includes competitor analysis, positioning strategy, growth opportunity highlights, and a feature-benefit matrix for investor or stakeholder alignment.

• API Documentation (Public or Internal)

  Complete, developer-friendly API documentation including authentication guides, endpoint references, usage examples, and error handling notes. Delivered in Markdown, ReadMe, or preferred platform format.

• Marketing Analytics Dashboard Summary

  A content pack that translates raw analytics (Google Analytics, Hotjar, email CTRs) into meaningful product or content recommendations, written for execs and marketing leads.

• Customer Journey + Conversion Funnel Audit (Content Focused)

  Includes review of current customer-facing touchpoints (landing page, onboarding email, in-app microcopy) with annotated improvement suggestions and hypothesis-based testing recommendations.