Operations Management (Ongoing)

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About this service

Summary

Best for: Established founders ready to delegate ops and regain time.
Ongoing operations leadership for growing coaching and consulting businesses. I step in as your fractional OBM—overseeing daily tasks, team accountability, and core systems so you can focus on vision and revenue. Includes weekly leadership calls, task visibility in your project hub, and KPI tracking for marketing, sales, and delivery. Structure becomes simple, clear, and repeatable.

What's included

  • Systems & Process Development

    Custom-built operational systems and workflows that support efficiency and scalability. Together we’ll streamline your backend — mapping current processes, identifying bottlenecks, and implementing automations or SOPs that save time and reduce confusion. You’ll have clear documentation and repeatable processes your team can rely on.

  • Team & Accountability Management

    Consistent structure and accountability across your team. I coordinate communication, track deliverables, and maintain an environment where everyone knows their role and deadlines. This includes setting expectations, monitoring performance, and providing feedback to ensure follow-through and results.

  • Strategic Operations Leadership

    Ongoing partnership focused on creating clarity, alignment, and momentum across your business. I oversee daily operations, manage team priorities, and turn big-picture goals into actionable plans. This includes project planning, progress tracking, and ensuring communication flows smoothly between all stakeholders — so you can focus on growth, not management.


Skills and tools

Product Manager

Program Manager

Project Manager

Asana

Asana

ChatGPT

ChatGPT

G Suite

G Suite

Kartra

Kartra

Slack

Slack

Industries

Business Management