Ongoing Maintenance Solution by Nazir Knuckles

Ongoing Maintenance Solution

Nazir Knuckles

Starting at

500

About this service

Summary

I will conduct weekly check-ins to review and address scheduled maintenance tasks and site improvements. Additionally, I will respond promptly to urgent issues such as technical problems, security breaches, and content updates that arise outside of these check-ins. Performance will be monitored and optimized bi-weekly using tools like GTmetrix, DebugBear, and Lighthouse, with any urgent performance issues or additional requests addressed promptly. I will also manage and verify bi-weekly backups to ensure quick recovery and maintain a robust recovery plan. Throughout the 3-month period, I will assist with content updates and management as needed or requested. Detailed monthly reports will be provided, summarizing maintenance activities, updates, security status, performance metrics, and resolved issues.

Process

Weekly Check-Ins: Weekly check-ins to review and address scheduled maintenance tasks and site improvements.

Bi-Weekly Performance Monitoring and Optimization: Bi-weekly performance assessments and optimizations. If any urgent performance issues or additional optimization requests I will respond promptly.

Bi-Weekly Backup and Recovery Management: Bi-weekly backups to ensure quick recovery incase of disaster, and maintain a robust recovery plan.

Monthly Maintenance Reports: Monthly detailed reports summarizing maintenance activities, updates, security status, performance metrics, and resolved issues.

FAQs

How will you monitor the performance of my site?
I will monitor the performance of your site using industry-standard tools such as GTmetrix, DebugBear, and Lighthouse DevTools to evaluate key performance metrics like load times, responsiveness, and overall site efficiency. I'll also check for code efficiency, and manually navigate through your site to experience its performance firsthand. This combined approach ensures a thorough evaluation and helps identify areas for improvement.
How will we do weekly check-ins?
Weekly check-ins will be conducted through a preferred communication channel, video conference or phone call, based on your preference. During these check-ins, we will review the status of scheduled maintenance tasks, discuss any site improvements, and address any issues or questions you may have. This regular interaction ensures we stay aligned on your site’s needs and priorities.
How will you backup the data in my website?
For Full Stack applications, I back up data by using specialized terminal commands for databases such as MongoDB and MySQL. For frontend code and assets, I utilize version control systems like GitHub and Git to maintain a comprehensive backup of your codebase. If requested, I can provide additional backup solutions for extra redundancy and protection, such as encrypted copies or alternative backup mechanisms to meet your specific needs.
How will you conduct Monthly Maintenance Reports?
I will conduct Monthly Maintenance Reports by compiling detailed summaries of all maintenance activities carried out throughout the month. This includes updates on scheduled tasks, performance metrics, security status, and any issues resolved. The report will also highlight any significant changes or improvements made to your website, and provide recommendations for future actions. Each report will be delivered at the end of the month, ensuring you have a clear and comprehensive overview of the maintenance performed.

What's included

Weekly Check-Ins
I will Conduct regular check-ins once a week to review and address scheduled maintenance tasks or site improvements.
Immediate Response for Urgent Issues or Tasks
I will Respond promptly to any urgent issues that arise outside of the scheduled check-ins. This ensures that critical problems are addressed quickly to minimize downtime and disruptions. This includes: Providing immediate assistance for any technical problems or malfunctions. Addressing security vulnerabilities or breaches as soon as they are detected. Handling urgent content changes or fixes as needed.
Bi-weekly Performance Monitoring and Optimization
I will continuously monitor and optimize the performance of your website on a bi-weekly basis to ensure it remains fast and responsive. This involves regular performance assessments using industry standard metrics tools such as GTmetrix.com, debugbear.com, and lighthouse dev tools. Also, implementing of best practices, and application of new methods as I stay informed about the latest advancements in performance optimization. If any urgent performance issues arise or if you request additional optimization sooner, I will address them promptly to maintain the best possible user experience.
Bi-weekly Backup and Recovery Management
I will manage and verify regular Bi-weekly backups of your data to ensure quick recovery in case of data loss or system failure. This includes scheduling backups, testing their integrity, and maintaining a recovery plan.
Content Updates and Management
I will assist with content updates and management throughout the 3-month period if needed or requested to keep your website current. This includes making content changes or updates to any of your assets (images, videos, audio, etc), updating elements and text on your site, and more.
Monthly Maintenance Reports
I will provide detailed reports at the end of each month summarizing the maintenance activities performed, including updates, security status, performance metrics, and any issues resolved.

Duration

1 week

Skills and tools

UX Engineer

Frontend Engineer

Web Developer