🔎 Detective Work: Uncover Your Products UX Issues
Isabella Rocha
5
Starting at
$
250
About this service
Summary
⭐️ Functional design is crafted to ensure users either maintain or enhance their initial experience.
👉 Why collaborate with me? 👈
With over 2 years in the industry, I've collaborated with leading consultancies and UX/Design teams. Each project I've undertaken is distinctive, and I take pride in actively contributing to the journey of transforming concepts from the drawing board to reality. This experience has deepened my understanding of how business, collaboration, and user needs converge to craft successful products that effectively address real-world challenges.
Process
Client Onboarding, Proposal and Agreement
UX Audit Process, Audit Starts
Heuristic Evaluation: Evaluate the existing product against established usability heuristics.
Accessibility Assessment: Check for accessibility compliance and identify potential improvements.
Analytics Review: Analyse existing analytics data to identify usage patterns and areas for improvement. (if applicable, for current products that have this data)
2. Documentation & Analysis
Findings and actionable recommendations.
Prioritisation of recommendations based on impact and feasibility.
4. Deliver Report
The report will be delivered based on your choosing and will always include a video walkthrough of how to access and use the report
-> Let's collaborate to create a visually appealing flyer/poster that enhances your brand presence!
FAQs
Why are UX Audits important?
Ensuring that a digital product is accessible to users with disabilities is not just a legal requirement in many regions but also a moral imperative. UX audits can highlight areas where improvements are needed to meet accessibility standards.
Can you look over my product before it launches? Would this service be beneficial for me?
Yes! Identifying and fixing usability issues early in the development process is more cost-effective than addressing them after launching the product. UX audits help catch potential problems before they impact your user base.
What about my current product? Can you look over our metrics?
Oh yes, I love a good metric. By analysing the user experience, you can understand how satisfied your users are. This insight is valuable for making improvements that enhance overall satisfaction and increase user retention.
What file formats can you deliver the audit through?
You have options, to choose from! A video screen recording walkthrough, a Figma document with screenshots/annotations, a Google Doc/PDF Document with screenshots/annotations, and comments directly in your design documents (ideal if you have a team and want everyone to see them in real-time). I can also optimise the findings into a presentation format if needed 🙂. You will always get a video walkthrough showing how I laid out and presented the findings!
Can you deliver me the audit in multiple file formats?
Yes, we can chat and put together a custom delivery plan for your needs.
What do you need from me to start the audit?
A description of your current product, your goals for your product, your goals and expectations of the audit, if you are noticing any patterns/problems you were not expecting (for already launched products with users).
What's included
Kickoff Call (if you want)
If needed we can have a call to understand your needs and expectations. Some clients like having the call, some like sending me over the documents and letting me do my thing, totally up to you.
Proposal and Agreement
Choose how the report will be delivered: • Screenshots with annotations of selected screens/pages in a Google Doc • Walkthrough video of me talking through each screen • Comments directly in your Figma document for your team to be informed on Gather access to the existing product, relevant documentation, and any necessary resources.
Detailed Audit Report
Included in the audit: • Analysis of competitors to identify industry standards and best practices. • Evaluate the existing product against established usability heuristics. • Check for accessibility compliance and identify potential improvements. • Findings and actionable recommendations. • Prioritisation of recommendations based on impact and feasibility.
Recommendations
(5.0)
Client • Feb 4, 2024
Recommended
Isabella is fantastic transforming my company's vision into eye-catching and professional flyers and posters. She has key eye for detail and ensured my satisfaction, making adjustments until perfect. Isabella not only delivered impeccable digital files in a printable format but also guided me through the printing process. Her commitment to excellence and client satisfaction is commendable, and I highly recommend her creative expertise. Thank you!
Client • Feb 3, 2024
Recommended
What truly sets Isabella, apart is her attention to detail she took the time to understand the specific needs of my business and incorporated custom features that streamline our wholesale operations. Throughout the project, Isabella maintained. Excellent communication. She was always responsive to my questions and requests.
Recommended
Recently had the pleasure of working with Isabella on the development of my wholesale business's website, and I couldn't be happier with the results. From start to finish, Isabella demonstrated a level of expertise and professionalism that exceeded my expectations. First and foremost, the design of the website is outstanding. Isabella has a keen eye for aesthetics, and it's evident in every aspect of the site. The layout is intuitive, user-friendly, and visually appealing.
Client • Feb 3, 2024
Client • Feb 3, 2024
Recommended
Isabella made designing the logo for TechSavvy super easy. She kept me in the loop, showing the design multiple times to ensure I loved it. Her frequent updates and thoughtful explanations simplified the brand creation journey, ensuring that the final logo perfectly captured the essence of my brand! Great communication and a fantastic outcome! She has exceeded all expectations!
Duration
1 week
Skills and tools
Industries
Work with me