Full UX/UI Design for SaaS, ERP, CRM

Simone Dezaiacomo

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About this service

Summary

I design intuitive, high-performing UX/UI for complex web applications like SaaS, CRM, ERPs with a specialty in healthcare. With 15+ years of experience in IT projects, I help companies transform ideas into user-friendly, scalable digital products.

Process

I take your product from idea to an intuitive, high-performing user experience through a structured UX/UI process. Whether you’re building from scratch or redesigning an existing product, I ensure every design decision is backed by research and usability best practices.

UX Research & Strategy

I analyze user behavior and industry benchmarks to craft a UX strategy that aligns with your business goals. This includes user interviews, competitor analysis, and heuristic evaluations.

Wireframing & User Flows

Before diving into visuals, I map out user journeys and create wireframes to define the structure and functionality of your product. This step ensures seamless navigation and logical interactions.

High-Fidelity UI Design

With a solid UX foundation in place, I design pixel-perfect, high-fidelity screens that reflect your product concept and enhance usability.

(Optional) Usability Testing & Prototyping

If needed, I conduct usability tests to gather real user insights and refine designs before development—ensuring an intuitive and frustration-free experience. I can also create interactive prototypes for stakeholder feedback and early validation.

Developer Handoff & Support

I'll provide a smooth handoff with detailed Figma files making it easy for developers to extract design specs and implement the design accurately.

Results

A research-driven, beautifully designed product that users love, leading to higher engagement, retention, and conversions.

FAQs

How do you handle revisions?
Revisions and feedback are a crucial part to a successful design process, so I typically allow unlimited revisions within the milestones defined for each process phase. We’ll be able to iterate together until your vision is brought to life effectively.
What is your pricing and payment policy?
I usually define a flat fee based on the scope and complexity of the project. After an initial consultation, I'll be able to provide an estimate of the price for the project. I know that extending the scope is very common to happen during the project, so I'm always open to adjust the price based either on hourly fee or estimating a new price for the additional scope.
What is your typical project timeline?
The timeline for a project varies depending on the scope. For a Full UX/UI Design, it typically starts from 4-8 weeks, depending on the scope and complexity. For a Quick-Win UX Audit, it generally takes 1 week. After an initial consultation, I'll be able to provide a detailed timeline with key milestones so you know what to expect at each stage.
What if I have an urgent project that needs to be delivered urgently?
To ensure that every project has all the attention it deserves, I work with only a few projects at a time. If my schedule allows it, I can accept urgent projects with strict deadlines, but I might have to apply a “rush-fee” that is a 2.5x multiplier of the standard fee.
How do you deliver the design material?
The high-fidelity design, as well as user flows and previous phases of the design process (wireframes , etc...) will be shared via Figma. This allow simplifying the validation process during early stages, and the extraction of the frontend information for the dev team of the client once the final designs are approved
 Do you include also development of frontend/backend?
I'm committed in delivering the best in UX/UI design and to do so I believe that specialization is key, so I don’t include any programming or development of frontend nor backend code. Although, I'm very experienced in interacting with Client’s internal dev team or external developers to handoff the design.

What's included

User Research & Insights
Competitive analysis, user personas, and journey mapping to ensure a user-centered approach.
Wireframes & Prototypes
Low to high-fidelity wireframes and interactive prototypes in Figma for seamless user flows.
UI Design & Design System
Pixel-perfect UI design aligned with your brand, including scalable design systems and style guides.
(Optional) Usability Testing & Prototyping
Feedback-driven refinements based on real user interactions and testing.
Developer-Ready Files & Handoff
Organized Figma files with clear annotations and design specs accessible directly via Figma Dev Mode tools for a smooth dev handoff.
Consultation & Strategy
Expert guidance on UX/UI best practices to optimize user experience and conversion.

Example projects