Social Media Management

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About this service

Summary

Elevate your social media presence with expert management from a strategist who has consistently achieved 3-4x industry benchmarks for major brands and nonprofits. I offer comprehensive social media management that combines data-driven strategy with engaging content creation, delivering 8-10 optimized posts monthly, strategic community management, and detailed performance analytics.
With over 12 years of social media experience and a proven track record of growing engaged communities, I bring both the strategic vision and hands-on excellence needed to transform your social media presence.

FAQs

  • What project management tools do you use?

    I utilize specialized templates I've developed in Notion for project management and content creation. While I'm open to other tools, I deliver the best results using my custom Notion workspaces, which I optimize specifically for each client's needs. These templates have been refined through years of social media management experience to maximize efficiency and organization.

  • What platforms do you specialize in that I could chose from?

    I specialize in Instagram, Threads, and LinkedIn management, with proven success driving 3-4x industry benchmark engagement rates I've consistently delivered the strongest results for clients. While I do have experience manage other platforms such as: Facebook, Twitter/X, YouTube, TikTok & Pinterest.

  • What's your onboarding process like?

    The onboarding process typically takes 2-3 weeks to ensure we build a strong foundation. If you don't have an existing strategy, we'll spend time developing one before any content creation begins. If you do have a strategy, we'll conduct an audit, refresh, and alignment (about 2 weeks), followed by systems setup and content calendar development. This thorough approach ensures we're strategically positioned for success before we start posting.

What's included

  • Strategic Content Calendar Planning

    Monthly content calendar development and management to ensure consistent, timely posting. Includes content theme planning, key date identification, and scheduling optimization for maximum engagement based on platform analytics.

  • Monthly Content Creation & Publishing

    Strategic creation and publishing of 8-10 posts per month (2-3 posts weekly) for your channel of choice (e.g. Instagram). Includes content optimization, platform-specific best practices, and two rounds of revisions. All posts are crafted using your existing brand assets and templates to maintain consistency.

  • Basic Community Engagement

    Daily monitoring and management of your social media community, including responding to comments, addressing basic inquiries, and maintaining active engagement with your audience. Includes weekday monitoring and basic response management.

  • Monthly Performance Reporting

    Comprehensive monthly analytics report tracking key metrics including reach, engagement, growth, and content performance. Includes insights and recommendations for ongoing optimization.

Recommendations

(5.0)

Bailey Jurgens • A Cup of Copy

Client • Apr 10, 2025

Maia jumped into her role at charity: water with energy and creativity, launching the values-driven Transparency Tuesday series and championing video content that boosted engagement. Personally, it didn’t matter if we were brainstorming fresh content or simply picking an event hashtag — Maia collaborated with kindness, candor, and infectious enthusiasm. If you’re looking for that ideal blend in your next social partner, you know who to talk to next.

Anthony Aurrichio

Client • Feb 20, 2025

When it comes to social media, Maia is the complete package. While working at charity: water, she constantly introduced exciting ideas and brought a unique and critical perspective to our team. She is an excellent collaborator not only because of her contagious passion, but because of her deep and ever-adapting knowledge of the social space. On top of that, she's such an empathetic and generous teammate! I confidently recommend Maia to anyone looking to level up their social media presence.

Cubby Graham

Client • Feb 17, 2025

Maia is a thoughtful, creative, and purpose-driven social media manager who thrives in collaborative environments. She’s always looking for ways to make processes more efficient, share fresh ideas, and help the team work smarter. Her deep knowledge of Notion was a huge asset, and she was always generous in sharing her expertise to streamline workflows. If you have any additional questions about Maia’s qualifications or experience I am happy to elaborate.

Maia is a dedicated social media and content manager who stays on top of emerging cultural trends and platform best practices. I can always count on her knowing the latest! She’s always learning and brings a thoughtful approach to her work. Beyond her expertise, Maia is a consummate professional — thoughtful, kind and composed, she is well-regarded by her peers and a strong team player.

Marissa Jones

Client • Feb 4, 2025

I had the pleasure of working alongside Maia at charity: water, where her creativity and strategic approach to social media made a huge impact. As a designer, I loved collaborating with her—she has an incredible ability to translate complex stories into engaging, shareable content that resonates. Beyond her skill in social strategy, Maia is a fantastic teammate. Anyone looking for a sharp, thoughtful social media strategist would be lucky to have her!

Maia is very professional and clear when she communicates. I really enjoyed working with her and I plan to work with her again.

Samantha Taylor • Contra

Client • Oct 6, 2022

Maia was an amazing collaborator. Not only was the work done extremely efficiently, but she even went out of her way to send over two versions! Highly recommend working with Maia for your next social media project! 🚀


Skills and tools

Social Media Manager

Social Media Marketer

Social Media Strategist

Instagram

Instagram

LinkedIn

LinkedIn

Slack

Slack

TikTok

TikTok

Industries

Nonprofit
Real Estate
Beauty