Business Operations Consultant | Shopify | CRM | Customer Succes by Eddy Tshibangu Business Operations Consultant | Shopify | CRM | Customer Succes by Eddy Tshibangu
Growing a business takes more than great ideas—it requires efficient systems, exceptional customer experiences, and the right strategy.
I partner with startups, entrepreneurs, and growing companies to improve operations, optimize customer journeys, and build scalable business processes that drive sustainable growth.
My experience includes business operations, CRM strategy, customer success, Shopify e-commerce, Microsoft Dynamics 365, AI-powered workflow automation, project management, and digital growth across Facebook, Instagram, and TikTok.
Services I Offer
• Business operations consulting and process optimization
• Shopify store setup, optimization, and e-commerce strategy
• CRM implementation, optimization, and customer journey mapping
• Customer success strategy and onboarding improvements
• AI workflow automation and business process improvement
• Project management and cross-functional team coordination
• Social media business strategy for Facebook, Instagram, and TikTok
• Product launch planning and operational support
• Documentation, SOP creation, and workflow design
Why Work With Me?
I focus on understanding your business goals first, then delivering practical solutions that improve efficiency, customer satisfaction, and long-term growth.
Whether you need help launching a new product, optimizing your Shopify store, improving CRM workflows, streamlining operations, or implementing AI-driven processes, I provide strategic guidance and hands-on support from planning through execution.
My goal is simple: help you save time, increase productivity, improve customer experience, and build a business that's ready to scale.
Business Consulting Shopify CRM Customer Success Project Management AI Business Operations Process Automation Startup
Growing a business takes more than great ideas—it requires efficient systems, exceptional customer experiences, and the right strategy.
I partner with startups, entrepreneurs, and growing companies to improve operations, optimize customer journeys, and build scalable business processes that drive sustainable growth.
My experience includes business operations, CRM strategy, customer success, Shopify e-commerce, Microsoft Dynamics 365, AI-powered workflow automation, project management, and digital growth across Facebook, Instagram, and TikTok.
Services I Offer
• Business operations consulting and process optimization
• Shopify store setup, optimization, and e-commerce strategy
• CRM implementation, optimization, and customer journey mapping
• Customer success strategy and onboarding improvements
• AI workflow automation and business process improvement
• Project management and cross-functional team coordination
• Social media business strategy for Facebook, Instagram, and TikTok
• Product launch planning and operational support
• Documentation, SOP creation, and workflow design
Why Work With Me?
I focus on understanding your business goals first, then delivering practical solutions that improve efficiency, customer satisfaction, and long-term growth.
Whether you need help launching a new product, optimizing your Shopify store, improving CRM workflows, streamlining operations, or implementing AI-driven processes, I provide strategic guidance and hands-on support from planning through execution.
My goal is simple: help you save time, increase productivity, improve customer experience, and build a business that's ready to scale.