Social Media ManagementABM YEAH YEA
Providing customer support through social media channels by handling queries and complaints for total 38 Brands of Unilever Bangladesh.
And achieved highest C-SAT among South Asia region
What's included
Consumer Support
Managing social media accounts, engaging with consumers, query management and running campaigns. Able to handle consumer queries for multiple channels like Facebook pages (1 or more), WhatsApp, Instagram, Youtube, Tiktok from a single Platform by integrating all channels together.
•
Driving Insights & Sales: We transform consumer queries and feedback into actionable insights through sentiment analysis, trend tracking, and brand/channel-wise dashboards.
•
CRM Management (Sprinklr, Hootsuite, Sales Force).
Data Entry
Contact for pricing
Tags
Facebook
Instagram
Sprinklr
WhatsApp
YouTube
Social Media Manager
Social Media Marketer
Social Media Strategist
Service provided by
ABM YEAH YEA Dhaka, Bangladesh
Social Media ManagementABM YEAH YEA
Contact for pricing
Tags
Facebook
Instagram
Sprinklr
WhatsApp
YouTube
Social Media Manager
Social Media Marketer
Social Media Strategist
Providing customer support through social media channels by handling queries and complaints for total 38 Brands of Unilever Bangladesh.
And achieved highest C-SAT among South Asia region
What's included
Consumer Support
Managing social media accounts, engaging with consumers, query management and running campaigns. Able to handle consumer queries for multiple channels like Facebook pages (1 or more), WhatsApp, Instagram, Youtube, Tiktok from a single Platform by integrating all channels together.
•
Driving Insights & Sales: We transform consumer queries and feedback into actionable insights through sentiment analysis, trend tracking, and brand/channel-wise dashboards.
•
CRM Management (Sprinklr, Hootsuite, Sales Force).
Data Entry
Contact for pricing