What's included

• Depending on the nature of the audit:

  Executive Summary: A high-level overview of the audit findings, often tailored for stakeholders or decision-makers who may not delve into the detailed findings. Methodology Overview Detailed Findings: A comprehensive list of identified issues, often categorised by severity or priority eg: - Usability Issues: Problems that hinder the user from effectively using the product. - Accessibility Issues: Barriers that prevent users with disabilities from accessing or using the product. - Consistency Issues: Inconsistencies in design, functionality, or content across different parts of the product. - Performance Issues: Delays or inefficiencies that affect the user experience. - Screenshots and Annotations: Visual evidence of the issues found, often with annotations to highlight and explain the problems. User Feedback: If user surveys or interviews were conducted, this would include direct quotes, insights, and sentiments from actual users. Recommendations: Actionable suggestions to address the identified issues - quick fixes to more strategic, long-term recommendations. Action Plan: A list of recommended changes ranked by priority, often based on a combination of issue severity and potential impact on the user experience. Competitive Analysis (if included): A comparison of the product's UX with that of its competitors, highlighting strengths, weaknesses, opportunities, and threats. User Personas and Journey Maps (if developed): Detailed profiles of typical users and visual representations of their interactions with the product over time. Metrics and Analytics: Analysis of quantitative data, such as website analytics, to identify patterns, trends, and areas of concern. Future Testing Recommendations: Suggestions for further UX research or testing that might be beneficial, such as A/B testing, usability testing with more users, etc.