The Customer Journey Mapping evaluates and optimizes every touchpoint in your customer experience of your product/service. I'll work closely with your team to capture interactions and create a detailed workflow map. It helps businesses identify friction points, optimize user experience, and craft data-driven strategies to boost conversions. What sets this service apart is its depth my analysis. As an external agent, I use the advantage of neutrality to dig into materials that are set aside by everyday operations, allowing me to translate insights into actionable marketing strategies, analytics tracking, and product enhancements for measurable growth.