I am a Customer Service Specialist with 3 years of experience handling customer inquiries through calls, chats, emails and social media platforms like WhatsApp, Instagram, TikTok and Twitter. I handle inbound and outbound calls professionally to enhance customer satisfaction.

For my Virtual assistance service, I am an admin and executive assistant with experience in email management, travel arrangements and booking, scheduling, calendar management, content editing, research and data-entry. I am also a fast learner for any systems or tools introduced in my scope of work. Among the tools I use include Claude, ChatGPT, Trello, Notion, Google Workspace, Microsoft Office, Calendly, Zapier and Slack.