Behind on customer support? I can help you get your e-commerce inbox back under control.

I provide short-term and ongoing customer support for Shopify stores, helping with:

Customer emails and support tickets

Order and shipping inquiries

Refund and return requests according to your policies

Customer follow-ups and escalations

Shopify order checks

Unresolved customer issues

Chargeback and dispute documentation

I’m experienced with Shopify, Commslayer, and e-commerce customer support workflows, and I’m comfortable following your existing SOPs and working independently.

Ideal for customer-support backlogs, busy periods, launches, temporary coverage, or stores that need an extra pair of hands.

Standard customer-support tickets are handled within the agreed scope. Complex cases, extensive research, chargebacks, or tasks outside the agreed scope can be quoted separately.